Root Wellness Mix – Terms and Conditions
1. Introduction
Welcome to Root Wellness Mix! By using our website and placing an order, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
2. Returns and Refunds
2.1 Satisfaction Guarantee: If you are not satisfied with your purchase, you may request a replacement, exchange, or refund within 30 days of receiving your order.
2.2 Conditions for Returns:
- The product must be unused and in the same condition as you received it.
- You must provide proof of purchase.
- Return requests must be made within 30 days of receiving the product.
2.3 Customer Responsibilities:
- The customer is responsible for both the delivery and return shipping charges.
- If a refund is issued, the original shipping cost will not be refunded.
3. Order Acceptance Policy
3.1 Legitimate Orders:
- Customers are expected to place orders in good faith.
- Root Wellness Mix reserves the right to refuse or cancel any order deemed to be a fake or testing order without prior notice.
3.2 Intent to Order:
- Customers should only place orders if they genuinely intend to purchase the products.
4. Order Cancellation
4.1 Cancellation by Root Wellness Mix:
- We reserve the right to cancel any order at our discretion, without providing a reason.
4.2 Cancellation by Customer:
- Once an order is confirmed, customers may not cancel it. Please ensure your order is accurate before confirming.
5. Miscellaneous
5.1 Changes to Terms and Conditions:
- Root Wellness Mix reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the website.
5.2 Contact Information:
- For any questions regarding these terms and conditions, please contact us at rootmplbd@gmail.com
By using our website and placing an order, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.